Frequently Asked Questions
Do I need an appointment to tour the property?
Yes. We are not always on site, but try to be as flexible as possible with availability. We are closed on Mondays and do not do tours on days we already have events scheduled. You can schedule a tour with us right from here. You can also call, text, e-mail, or complete our contact form.
What do I need to do to secure my date?
We'll need a signed copy of our License Agreement and a deposit of either $2,500 or 50%, whichever is less. We can do all of this online so if you're ready to book, send an e-mail to firstname.lastname@example.org and we will get everything over to you as soon as possible!
What forms of payment are accepted?
Just about anything: cash, check (personal or cashier's), money order, credit card, PayPal, and NFC (Apple/Android Pay; in person only). Online payments are made through PayPal. All checks should be made payable to "TownHall Texas" and are subject to a $20 returned check fee. Payments can be mailed to:
What are the payment terms?
Once your deposit is paid to secure your date, nothing additional is due until 30 days prior to your event. At that point the balance must be paid in full. It is up to you how, or if, you make payments in between. When you book your event, we'll typically send you an invoice for the full amount right off the bat, that way you have it if you'd like to make payments along the way, but you are not required to.
What is your cancellation policy?
For cancellations requested within 30 days of signing the License Agreement and payment of deposit, a fee of $500 will be retained and the remaining amount paid will be refunded. After 30 days, all deposits become non-refundable. Total license fee (via most recent Receipt/Invoice) becomes non-refundable 30 days prior to event.
Is alcohol allowed?
Yes, we do allow alcohol, however, bottled beer is not allowed. All events serving alcohol must have at least one TABC-Certified bartender and two security officers. Bartenders are included with all wedding rentals and can be added to any party rental. We can also schedule two off-duty officers for your event. Guests are not allowed to bring their own alcohol in with them. All alcohol must be served through the bartender. For 2021 events, TownHall Texas does not offer alcohol packages, you must provide your own alcohol. We can make recommendations of liquor stores in the area.
Starting in 2022, TownHall Texas will provide all alcohol for all events.
Is a day-of coordinator included with our wedding rental?
Our day-of coordinator is included with our All-Inclusive Package. Other wedding rentals can add on our day-of coordinator for $650.
Can we use the property for photos?
Is rehearsal time included with our wedding rental?
Yes. If nothing is booked the day before your wedding, you have up to 4 hours to be used any time between 10am and 10pm to do a rehearsal and start decorating. If something is booked the day before, we will schedule another convenient time for your rehearsal. Rehearsal dinners may not be held on site during this time.
Can we add additional time onto our party rental?
Absolutely, as long as it still ends no later than midnight. Contact us for rates.
Are there any restrictions on decorations?
Just a few. Nothing that is hard to clean up (such as confetti). Flower girls may not toss fake flower petals (real petals are fine), feathers, or any other non-biodegradable items that would have to be cleaned up. Nothing can be attached to the bar inside the Lone Star Hall, to the posts of the palapa, the walls of the chapel, or the walls of San Jacinto Hall. Other than that, as long as it's not permanent, you're more than welcome to use it! Real candles are allowed. If you're unsure, please ask!
What is allowed for our send-off?
Everything except Chinese/sky lanterns and non-biodegradable tossables (aka confetti, fake flower petals, feathers, etc.).
How long do we have access to the property on the day of our event?
Is TownHall Texas insured?